At Dragon Shoes, your privacy is our top priority. We are committed to safeguarding your personal information and ensuring that your online shopping experience with us is safe, secure, and transparent. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, interact with us, or purchase our products.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you purchase a product or create an account with Dragon Shoes, we may collect:

• Full name

• Email address

• Phone number

• Shipping and billing addresses

• Payment details (processed securely via our payment partners)

b) Non-Personal Information

We may also collect:

• IP address

• Browser type

• Device information

• Website usage data (pages visited, time spent, clicks, etc.)

c) Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze site performance.

2. How We Use Your Information

We may use your personal data for the following purposes:

• Order Processing: To process and deliver your purchases.

• Customer Support: To respond to your inquiries and provide after-sales support.

• Personalization: To improve your shopping experience by showing you relevant products and offers.

• Marketing: To send you promotional emails, newsletters, and updates (you can unsubscribe anytime).

• Security: To detect and prevent fraudulent transactions or unauthorized access.

• Website Improvement: To analyze site performance and enhance usability.

3. How We Protect Your Data

We take the security of your personal data very seriously. Our security measures include:

• SSL Encryption: All transactions are processed over secure encrypted connections.

• Restricted Access: Only authorized personnel can access your data.

• Secure Payment Gateways: Payments are handled by trusted third-party providers who comply with PCI-DSS standards.

• Regular Security Audits: We monitor and update our security systems to protect against new threats.

4. Sharing Your Information

We respect your privacy and never sell your data to third parties. However, we may share your information in the following situations:

• Service Providers: With trusted partners (such as delivery companies and payment processors) to fulfill your orders.

• Legal Requirements: When required by law or court order.

• Business Transfers: In the event of a merger, acquisition, or sale of company assets.

5. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.

• Request corrections to your data.

• Request deletion of your data (“Right to be Forgotten”).

• Opt-out of marketing communications.

• Restrict or object to certain data processing activities.

To exercise your rights, please contact us via the Contact Us page or email us at info@dragonshoe.com.

6. Cookies and Tracking Technologies

Cookies are small text files stored on your device. They help us:

• Remember your preferences.

• Keep you signed in.

• Show relevant ads.

• Analyze website traffic.

You can disable cookies from your browser settings, but this may limit certain site features.

7. Third-Party Links

Our website may contain links to third-party sites. Please note that we are not responsible for the privacy practices or content of these websites. We recommend reading their privacy policies before sharing personal information.

8. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once no longer needed, we securely delete or anonymize your information.

9. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe your child has shared information with us, please contact us so we can delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with the “Last Updated” date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, you can contact us at:

Dragon Shoes – Customer Support
📧 Email: info@dragonshoe.com
📍 Address: Chak 70 RB Bandaala Kalaan, Faisalabad Pakistan
📞 Phone: +92 3000052974